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Customer Satisfaction Survey
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Customer Satisfaction Survey
Job Application
Length of business relationship
1) Length of business relationship
*
Less than six months
Six months to a year
1 – 2 years
More than 2 years
I am not a customer
Products
2. Which of the following products have you purchased from Metaenterprices Ltd? (Please select all that apply)
Special High-Grade Zinc
Zinc Ash / Skimming
Zinc Dross
Aluminium
High Grade Zinc
Copper
Other (please specify)
Other (please specify)
Satisfaction Level
3. Overall, how satisfied are you with Metaenterprices Ltd?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not satisfied at all
Services
4. How well does our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
Product Quality
5. How would you rate the quality of our products?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
Responsiveness
6. How responsive have we been to your questions or concerns?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
Returning?
7. How likely are you to purchase any of our products again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
Comments, Questions and Concerns
8. Do you have any other comments, questions, or concerns? Please feel free to expand on above answers.
Name
Name
First
First
Last
Last
Email
Phone
Mobile
If you are human, leave this field blank.
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